| Customer Service 36 Years of Rental Service Rental Terms: 2. Damage waiver is available for 12% of the rental. It covers accidental damage to our equipment, excluding tires. 3. Special rates: Call about overnight, weekend, Sunday and / or long term rentals. 4. Delivery Available - Call 888-ORE-TOOL for rates We accept Discover, AMEX, Visa and Mastercard. Click here to download a Credit Application. Our Mission: the need we fill, and the value it creates. To improve life with our rental service. Values: our non-negotiable beliefs. It is our responsibility to assure prompt and lasting customer satisfaction. The most important aspect of our work is quality. Our culture is built on mutual respect, and a belief in people. Our teammates should demonstrate personal responsibility for the company success. Long term results guide our actions, decisions and planning. Our effectiveness is measured by the answer to one question "Would you refer us to your friends". We seek partnerships with businesses that share our values.
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